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Make Customer Experience the New Growth Driver with Next Best Action
Next Best Action looks at the best way of engaging with customers in the most relevant and efficient way using Machine Learning to automate, learn, and improve recommendations over time. In our explainer video, Datatonic's Senior Data Scientist, Pete Barty, covers: 00:08 What is Next Best Action 00:30 The Customer Analytics Roadmap: from manual Campaign Management to Next Best Action 2:20 Next Best Action in Practice: Maximising ROAS 4:05 The Four Foundational Layers of an effective NBA solution 6:42 Top Tips to Get Started

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Acqueon List and Campaign Manager Trailer
Acqueon List and Campaign Manager is an outbound campaign management software for contact centers.

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TIBCO Accelerator: Next Best Action
Create opportunities to improve customer engagement with the TIBCO Next Best Action Accelerator. Define target audiences using a web interface based on TIBCO Spotfire and then link those audiences to offers issued to customers who complete qualifying activities to encourage loyalty and increase sales.

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Quantum Computers Explained – Limits of Human Technology
Where are the limits of human technology? And can we somehow avoid them? This is where quantum computers become very interesting. Check out THE NOVA PROJECT to learn more about dark energy: www.nova.org.au OUR CHANNELS ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ German Channel: https://kgs.link/youtubeDE Spanish Channel: https://kgs.link/youtubeES HOW CAN YOU SUPPORT US? ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ This is how we make our living and it would be a pleasure if you support us! Get Merch designed with ❤ from https://kgs.link/shop Join the Patreon Bird Army 🐧 https://kgs.link/patreon DISCUSSIONS & SOCIAL MEDIA ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ Reddit: https://kgs.link/reddit Instagram: https://kgs.link/instagram Twitter: https://kgs.link/twitter Facebook: https://kgs.link/facebook Discord: https://kgs.link/discord Newsletter: https://kgs.link/newsletter OUR VOICE ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ The Kurzgesagt voice is from Steve Taylor: https://kgs.link/youtube-voice OUR MUSIC ♬♪ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ 700+ minutes of Kurzgesagt Soundtracks by Epic Mountain: Spotify: https://kgs.link/music-spotify Soundcloud: https://kgs.link/music-soundcloud Bandcamp: https://kgs.link/music-bandcamp Youtube: https://kgs.link/music-youtube Facebook: https://kgs.link/music-facebook The Soundtrack of this video: https://soundcloud.com/epicmountain/quantum-computers https://epicmountainmusic.bandcamp.com/track/quantum-computers http://epic-mountain.com 🐦🐧🐤 PATREON BIRD ARMY 🐤🐧🐦 ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ Many Thanks to our wonderful Patreons from http://kgs.link/patreon who support us every month and made this video possible: Tamago231, H.H. Lewis, Kirin Tantinon, David, Max Lesterhuis, Marek Belski, Gisle, Colin Millions, Gregory Wolfe II, Lenoir Preminger, Abel X, Matt Knights, Amjad Al Taleb, Ian Bruce, Kris Wolfgramm, 麒麟 于, Christopher Shaw, 靖羊, Tomas Grolmus, Essena O’Neill, Kyle Messner, Pedro Devoto, Mark Radford, Ann-Marie Denham, Davide Pluda, Rik Vermeer, Justin Ritchie, Nicole White, Whireds, Claus Vallø, Jason Talley, Andrew Wu, Christian Dechery, Michael Howell, Michal Hanus, Cavit, Amary Wenger, JDKBot, Jason Eads, FreedomEagleAmerica, Roberto Maddaloni, TiagoF11, Harsha CS, Abhimanyu Yadav, Tracy Tobkin, Mike Fuchs, Elizabeth Mart, Jacob Wenger, Jeff Udall, Ricardo Affonso, Mauro Boffardi, Audrin Navarro, Troy Ross, Keith Tims, Santiago Perez, James, Jack Devlin, Chris Peters, Kenny Martin, Frederick Pickering, Lena Savelyeva, Ian Seale, Charles Ju, Brett Haugen, David Ramsey, Benjamin Dittes, Michelle Schoen, Albert Harguindey Sanchez, Michael King, Alex Kyriacou Alla Khvatova Thomas Rowan, Siim Sillamaa, David Bennell, Janzen,Bryn Farnsworth, Adam Recvlohe, Manuel Arredondo, Fred McIntyre, Maldock Manrique, Дмитрий, Ishita Bisht, Jake Ludwig, Zach Seggie, Casey Sloan, Myndert Papenhuyzen, rheingold3, AncientCulture, Orion Mondragon, Jan, Michael Kuperman, Alexander Argyropoulos Quantum Computers Explained – Limits of Human Technology Help us caption & translate this video! http://www.youtube.com/timedtext_cs_panel?c=UCsXVk37bltHxD1rDPwtNM8Q&tab=2

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Get the Next Best Action for Each Customer with Predictive Analytics
IBM Predictive Customer Intelligence (PCI) takes your customer data, applies predictive analytics and provides the next best action for each customer – so you can use it to deliver an exceptional customer experience. Use PCI to identify opportunities to generate revenue, build loyalty and improve customer service. Learn more: https://www.ibm.com/us-en/marketplace/predictive-customer-analytics

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Transform customer service with machine learning (Google Cloud Next '17)
It's easy to analyze one customer conversation, but what if you have thousands of messages all coming in at once? Google Cloud Platform (GCP) has a suite of machine learning products to help you understand customer service data. In this video, you'll learn how to use Cloud Machine Learning, along with the Cloud Natural Language, Speech, and Translation APIs to analyze customer emails, tickets and calls in real time. You'll also hear from a Google Cloud customer on how they're using our machine learning products to streamline and improve their customer service. Missed the conference? Watch all the talks here: https://goo.gl/c1Vs3h Watch more talks about Big Data & Machine Learning here: https://goo.gl/OcqI9k

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Team Management of Priorities Using Salesforce Next Best Action, Flow, and Apex
For more information: https://unofficialsf.com/advanced-nba-using-apex-actions-to-empower-team-manager-to-set-team-priorities-via-next-best-action-recommendations/

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Next Best Action Designer Pega 8 - Pega Infinity
visit my website to find more tutorials https://pegaks.com Next-Best-Action Designer Next-Best-Action Designer guides you through the creation of a Next-Best-Action strategy for your business. The Next-Best-Action Designer user interface allows you to easily define, manage and monitor Next-Best-Actions. The 5 components represent the steps that need to be completed to define Next-Best-Actions.. Taxonomy, Constraints, Engagement policy , Arbitration, Channels Use the Taxonomy component to define the hierarchy of Business Issues and Groups to which an action belongs.  Use Constraints to specify outbound contact limits as well as to limit overexposure to a specific action or group of actions. Use Engagement policies to define when specific actions or groups of actions are appropriate for customers. Use Arbitration to determines how the Customer Decision Hub prioritizes the list of eligible and appropriate actions that come out of each group. Use Channels to enable Next-best-Actions to be delivered via inbound, outbound and paid channels. For the complete video transcript, please visit https://pegaks.com

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Acqueon/Genpact Launch Partnership & Joint Offering to Disrupt Banking with “Zero - Ops” Collections
Acqueon announces a new Alliance partnership with Genpact, the top Global Financial Services BPO and Transformation Company for the Banking and Financial Services industry. Acqueon’s AI-powered Conversational Engagement platform is poised to further revolutionize the traditional “people-first” Collections model. The news includes an update about the launch of a joint solution that brings Acqueon’s sought-after Campaign Manager and built-in, AI-powered Conversational Intelligence capabilities to Genpact’s global customer base. Across the globe, CIOs and IT leaders at top and mid-tier banks are re-imagining the customer journey lifecycle and investing significantly in digital-first, orchestrated & AI-fueled customer engagement strategies. Acqueon’s industry-leading Conversational Engagement platform is widely regarded as the top-performing solution for proactive, Enterprise-level customer engagement. Two of the top five banks and five of the top seven healthcare payors in the United States power proactive revenue generation, customer & patient engagement through Acqueon’s comprehensive solution & capabilities.

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OPTIMIZELY: Out Experiment. Out Perform.
Drive engagement, adoption, and conversion faster with the world’s leading experimentation platform. Optimizely is the only solution that allows you to optimize the entire user experience.

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Acqueon Engagement Cloud for Amazon Connect
Acqueon's Conversational Engagement Platform is comprised of an advanced Campaign Manager, built-in Conversational Intelligence capabilities and our intelligent Customer Engagement Data Platform. It's integrated with Amazon Connect to power proactive revenue generation and proactive service for customer-obsessed enterprises with Sales, Service, Collections & Healthcare use cases.

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Google Marketing Platform Introduction
Learn about Google Marketing Platform, a unified solution for cross-channel marketing. It includes an integrated set of advertising and analytics products that let you manage the entire customer journey.

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How AI Can Improve Your Customer Service | Salesforce
Customer service is one of the top priorities for business leaders across the globe. But how do you scale an exceptional experience for today's hyperconnected customer? Find out how AI can improve your customer service. Learn more: https://trailhead.salesforce.com/users/einsteinpmm/trailmixes/get-smart-with-einstein #Salesforce #AI #CustomerService Subscribe to Salesforce: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: Website: https://www.salesforce.com/ Facebook: https://www.facebook.com/salesforce/ Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce/ LinkedIn: https://www.linkedin.com/company/salesforce/ About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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How great leaders inspire action | Simon Sinek
Visit http://TED.com to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more. Simon Sinek presents a simple but powerful model for how leaders inspire action, starting with a golden circle and the question "Why?" His examples include Apple, Martin Luther King, and the Wright brothers -- and as a counterpoint Tivo, which (until a recent court victory that tripled its stock price) appeared to be struggling. The TED Talks channel features the best talks and performances from the TED Conference, where the world's leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and more. You're welcome to link to or embed these videos, forward them to others and share these ideas with people you know. Follow TED on Twitter: http://twitter.com/TEDTalks Like TED on Facebook: http://facebook.com/TED Subscribe to our channel: http://youtube.com/TED TED's videos may be used for non-commercial purposes under a Creative Commons License, Attribution–Non Commercial–No Derivatives (or the CC BY – NC – ND 4.0 International) and in accordance with our TED Talks Usage Policy (https://www.ted.com/about/our-organization/our-policies-terms/ted-talks-usage-policy). For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), please submit a Media Request at https://media-requests.ted.com

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Cloud Computing Best Animation
What is cloud computing? Cloud Computing is a much easier and affordable way to run your business. Cloud Computing is an easy way to improve your company's bottom line, greatly. While allowing you to work from any smart phone, or computer anywhere in the world at any time. This animation is produced by Fahai Media (www.fahaimedia.com)

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Acqueon Engagement & EHR Connector Demo for Amazon Connect: 12 minute Overview Demo
Acqueon's Conversational Engagement platform for Amazon Connect Contact Center enables proactive revenue generation and service for customer-centric companies by orchestrating omnichannel campaigns across voice, messaging & email channels. The platform, Acqueon Engagement Cloud, offers an advanced Campaign Manager powered by AiQ: built-in Conversational Intelligence capabilities and a Customer Engagement Data Platform. Acqueon is trusted by 200+ companies and 110,000 agents, across every industry, to maximize sales & proactive service outcomes, improve Collections results & establish deep customer loyalty.

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OSI Model Explained | OSI Animation | Open System Interconnection Model | OSI 7 layers | TechTerms
Learn computer network layers or OSI layers in a computer network, OSI Model, OSI reference model or open system interconnection model or networking model including Application Layer, Presentation Layer, Session Layer, Transport Layer, Network Layer, Data Link Layer and Physical layer. Definition, Function, and use of the OSI network model. Protocols in computer network layers of OSI model. Notes : https://techterms.in Facebook : https://www.facebook.com/DGTechTerms/ OSI Model defines and is used to understand – How data is transferred from one computer to another in a computer network? In the most basic form, two computers (end-points) connected to each other with LAN Cable (Network Media) and connectors (RJ45) sharing data with the help of NICs forms a network. But if one computer is based on Microsoft Windows and the other one has MAC OS installed, then how these two computers are going to communicate with each other? In order to accomplish successful communication b/w computers or networks of different architectures, 7-layered OSI Model or Open System Interconnection Model was introduced by the International Organization for Standardization in 1984. Application Layer Presentation Layer Session Layer Transport layer Network Layer Data Link Layer Physical Layer open system interconnection model,osi model,what is osi model,explain osi model,osi model lecture,define osi model,osi model in networking,how data is transferred in internet,network security,osi reference model,osi model in hindi,osi 7 layers,7 layers of osi model,osi stack,application layer,presentation layer,session layer,transport layer,network layer,data link layer,physical layer. #TechTerms Must learn: DHCP Protocol : https://youtu.be/4pkDL1pgCgQ ARP Protocol : https://youtu.be/EC1slXCT3bg DNS Explained : https://youtu.be/JkEYOt08-rU OSI Model : https://youtu.be/vv4y_uOneC0 IP Address : https://youtu.be/8npT9AALbrI NIC : https://youtu.be/m9evUZtkEAc Network Protocol : https://youtu.be/Dglfi_IU8BM Network Topology: https://youtu.be/e0CWszGpgAE Network Router : https://youtu.be/Dglfi_IU8BM Network devices : https://youtu.be/gVrXLq5E-CQ Firewall : https://youtu.be/eO6QKDL3p1I Firewall types : https://youtu.be/aUPoA3MSajU Firewall vs : https://youtu.be/fCM86XAyQ7o Firewall working : https://youtu.be/KZc1KaE1OKU Firewall limits : https://youtu.be/Xj654WUdDFE Domain name : https://youtu.be/sh7fe05mUfA LAN cable : https://youtu.be/N9-77hfs4FM Hostname : https://youtu.be/S6uYZ8V1vRc

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7 amazing technologies we'll see by 2030
Hollywood's depictions of the future are usually pretty far-fetched — like the flying cars of "Blade Runner" and the hoverboards in "Back to the Future II." The World Economic forum surveyed over 800 experts and executives to find out what the future will actually look like. Here are 7 amazing technologies they think the world will see by 2030. Read more: http://www.techinsider.io/ FACEBOOK: https://www.facebook.com/techinsider TWITTER: https://twitter.com/businessinsider INSTAGRAM: https://www.instagram.com/businessinsider/ TUMBLR: http://businessinsider.tumblr.com/

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Inside a Google data center
Everything you need to get anything done, now in one place: introducing Google Workspace, formerly known as Google Workspace. Watch our newest 2020 Data Center Tour → https://goo.gle/CloudData Joe Kava, VP of Google's Data Center Operations, gives a tour inside a Google data center, and shares details about the security, sustainability and the core architecture of Google's infrastructure. #GoogleWorkspace

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How to Build a Report in Lightning Experience | Salesforce
In this tutorial, learn how to build a report in Lightning Experience. This powerful and intuitive tool helps analyze your Salesforce data with the use of groups, filters, and charts so you'll be empowered to answer business questions like “How much revenue did we generate from new business in California last year?” #LightningExperience #SalesforceReport #Salesforce Watch more and learn more on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: Website: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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